The Muse service has added an automatic calling feature for U.S. businesses

The Muse platform has introduced a new capability for its users: an AI agent can now make outgoing phone calls to commercial organizations within the United States. Previously, the service's functionality was limited to text-based or other digital interaction interfaces.

The feature is not free and requires payment to use. The developers have integrated a system that allows the AI to engage in dialogue with business representatives to solve practical tasks. The technical implementation is aimed at automating routine communications, such as clarifying information, scheduling appointments, or checking order statuses.

For users, this means the ability to delegate tasks to an AI agent that require direct phone contact with companies that do not provide APIs or online forms for automated requests. The tool is available to corporate and individual clients willing to pay for the use of the voice communication channel as part of a subscription or per-action billing.